Welcome students, staff and parents
of the
West Bloomfield School District!
This site is for repairs
for Dell and Asus Chromebooks only.
Chromebook Summer
Repair Service Request Procedures
Beginning Thursday September 6, 2018,
Chromebook pickup will resume from the Media Centers in the buildings.
*
Please
access the Repair Portal and create a repair ticket. After the ticket
is submitted, print the submission page out and attach to the top of
the chromebook
*
The
Repair Portal will also be accessible at www.inacomp.net/wbsd .
*
Chromebooks
are collected from the Media Centers on Thursday every week. If your
unit is not in the available during pickup, an attempt will be made to
pick it up the following Thursday.
*
WBSD
students put down a $25.00 deposit for the Chromebook. This deposit will cover the first repair
cost. After the first repair, the
student is responsible for the cost to repair the device.
*
Once
a full diagnostic is completed, a West Bloomfield parent will be contacted by
phone to review the parts cost and authorize payment for the repair parts.
Please ensure that a contact number is provided at the time of drop-off to help
expedite the repair parts payment and process the shipping to the preferred
delivery location.
*
Repaired Units will be returned to the Media Centers on the next delivery after they are repaired.
*
Reasonable
effort will be made to make contact via phone for parts payment, and a
confirming email request will also be sent. If no response is received
within 2 weeks of diagnosis, the unit will be returned (unrepaired) to
the district
Questions? Please contact Allyson
Dewar, at (248) 865-6442
PLEASE COMPLETE THE FORM BELOW. REQUIRED FIELDS ARE MARKED WITH AN ASTERISK *
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